Pipe changelog
Pipe changelog
addpipe.com

Automatic fallback between our US regions recording servers

 

New

  

To take full advantage of our two existing US regions, we've implemented a fallback mechanism at the recorder level, that springs into action if one of the US regions is down.

This new mechanism, available on the embed code 2.0, applies to both the recordings made with the HTML5 recorder via streaming and to uploads from desktop and the mobile native recorder, but each works a little differently.

Fallback for streaming

The HTML5 streaming recorder will automatically fallback to the other US recording server if the initial connection to the assigned US recording server fails to connect in a timeframe of 10 seconds. Once a successful connection is established, the recorder will stick to that connection. If any other disconnects occur, the reconnect attempts will be made to the same US server.

Fallback for uploads

When it comes to uploads from desktop or the mobile native recorder, the recorder will have 3 attempts to connect to the assigned US recording server and if all of them fail, it will automatically fallback to the other US recording server and retry the upload. Again, once a successful connection is established, the recorder will stick to that connection.